Gift Basket Business Blog

Effective Training for Gift Basket Designers

February 20th, 2010 at 05:44pm Lorie Obernauer

So you’re getting ready to hire a new designer….or a new delivery person….or a new bookkeeper. How do you create a training program that results in an employee who performs to your expectations?

Maggie Bayless, author of “Management’s Role in Effective Training”, suggests that training only works when both the trainer and the trainee have an investment in the outcome. Yes, it is your job to outline all the tasks and responsibilities that the new hire is expected to carry out. And yes, it is your job to assess whether your new hire has the skills needed and to teach him/her those skills if not. But it is also critical for you to communicate the importance of the training process to make sure that the new employee is aware of the outcomes that you expect.

To increase a new hire’s engagement in the training process, Bayless says that employers need to:

• “Provide context for the training”…make sure the person knows what will be covered and what he/she will be expected to do after training is completed.
• “Reinforce how the training supports the trainee’s success”…let the person know how he/she can get the most out of the training.
• “Help the trainee put the new learnings to good use”…provide immediate opportunities for the person to use the information learned and be prepared to give feedback.

Read the full article for more information about how to put an effective training program in place for all of your gift basket business employees.

Entry Filed under: Business Tips, Employee Training