A Concierge May Need Your Gift Baskets

May 27th, 2007 at 07:50pm Lorie Obernauer

j0433195.jpgDo local hotels in your town offer concierge services? “In hotels and certain other facilities, a concierge assists guests with various tasks like finding taxicabs, restaurants, and interesting places to visit. In upscale establishments, a concierge is often expected to “achieve the impossible”, dealing with any request a guest may have, no matter how apocryphal or strange, relying on an extensive list of personal contacts with various local merchants and service providers.” (Wikipedia)

Hotel guests may ask a concierge to send a gift to a business associate after a successful day of negotiations. Or a guest may want to send a “thank you” gift to friends who took the time to organize some sight seeing for the visitors. A hotel guest may run into an unusual situation such as finding out at the last minute that a business associate is celebrating an important birthday and may want to send a something to acknowledge the occasion. A gourmet gift basket would be perfect for any of these situations.

Stop at the hotels in your city and find out if they offer concierge services. If not, there may be employees at the Registration Desk who offer these types of services to guests. Take a gourmet basket to the hotel so that the concierge can see and enjoy your gourmet design. Be sure to leave a lot of your business cards with the basket.

While you’re at it, look in your local Yellow Pages to see if there are any concierge companies in your town. These companies might offer the same type of services as the concierge at a hotel, but the services can be “purchased” by anyone who calls in. Make sure that these concierge businesses are also aware of your business.

Entry Filed under: Business Tips, Gourmet Gift Foods

2 Comments Add your own

  • 1. Flora Morris Brown  |  May 28th, 2007 at 2:14 pm

    The concierges are an excellent source of gift basket sales in busy hotels. To be successful, however, gift basket retailers must be able to offer fast turnaround and delivery.

  • 2. Lorie Obernauer  |  May 28th, 2007 at 5:04 pm

    This is a good point Flora. Concierge services are all about “service” which means that the retailers must be certain they can offer the services that are required.

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